This week on In Search of a Song: Dave Carroll | In Search of a Song archive 2010 – 2016
United Breaks Guitars - YouTube
Experience: The Blog: United Breaks Another Guitar and the Social Media Hype Cycle Comes Full Circle
Speakers' Spotlight – Dave Carroll: United Breaks Guitars
Upside Technologies - In 2009, within five days of a YouTube song called “United Breaks Guitars” being released, United Airlines lost 10% of its market value, costing shareholders roughly $180 million dollars.
United Breaks Guitars Summary - Dave Carroll | 12min Blog
Một bài hát “thổi bay” hàng trăm triệu USD - Bài học về sức mạnh của truyền thông xã hội mà bất cứ doanh nghiệp nào cũng phải ghi nhớ
Experience: The Blog: United Breaks Another Guitar and the Social Media Hype Cycle Comes Full Circle
United Breaks Guitars guy says airline shows 'lack of compassion' in wake of latest PR disaster | CBC Radio
United faces the music - The San Diego Union-Tribune
PDF) "United Breaks Guitars": Examining <Corporate Responsibility> in Anti-Corporate Protest Music | Megan O'Byrne - Academia.edu
United Breaks Guitars - YouTube
When United Airlines baggage handlers broke a musician's valued guitar and then spent a year refusing
How a music video changed customer service - Marketplace
United Breaks Guitars' Music Trilogy Now Complete With Debut of Song #3
united breaks guitars – Change Meme
Amazon.com: United Breaks Guitars: The Power of One Voice in the Age of Social Media eBook : Carroll, Dave: Kindle Store
NEW VIDEO: United Breaks Guitars 4? - Dave Carroll | An award winning singer-songwriter, professional speaker, author and consumer advocate.
How a music video changed customer service - Marketplace
United Breaks Guitars' singer says airline passenger bill of rights signals positive direction | Globalnews.ca
United Breaks Guitars - Intelligent Dialogue | Intelligent Dialogue
United Breaks Guitars Song 2 - YouTube
Music Video Reviews | Hopes and Dreams
